Shipping Policy To USA

1. Overview of Delivery Methods

We provide two main shipping solutions for all US-based buyers: international express for small sample orders and ocean sea freight for bulk wholesale container orders. All delivery costs will be listed separately on your formal quotation before production.

• Express Delivery: For pre-production samples, trial small batches below 5 cartons
• Sea Freight: Full container (20GP / 40HQ) bulk orders for hotel, resort and large Airbnb suppliers
• Supported US Main Ports: Los Angeles (LA), New York (NY), Miami, Seattle, Houston

2. Sample Express Shipping Rules

• Available couriers: DHL, FedEx, UPS for door-to-door delivery across the United States.
• All sample freight fees must be fully paid by buyers before we dispatch samples from our factory warehouse.
• Standard transit time to US addresses: 7–12 working days after shipment.
• Customs clearance fees, local import tax and remote area surcharges in USA are borne by the receiver.
• Sample shipping cost will be deducted from your first formal bulk order deposit when order quantity meets our MOQ requirement.

3. Bulk Sea Freight Terms & Timeline

Sea freight is our primary delivery method for large wholesale orders of disposable slippers:

• Our standard trade term: FOB factory / FOB Chinese port. Sea freight cost from China port to US destination port is covered by buyers.
• Sea transit time reference: 18–30 days to West Coast USA (LA/Seattle); 28–40 days to East Coast USA (NY/Miami).
• Ocean freight price fluctuates weekly according to global shipping market; we will update the latest freight cost before shipment loading.
• We arrange container loading and provide full set of shipping documents: commercial invoice, packing list, bill of lading, certificate of origin for US customs clearance.

4. Import Tariffs & US Customs Responsibility

As the importer of record, you, the buyer, take full responsibility for all US import formalities and related charges after goods arrive at US ports:

• All US import duties, federal tax, port handling fees, customs broker service fees are paid solely by buyers.
• We only provide complete standard customs documents to assist your clearance; we will not bear any US customs fines or detention losses caused by incomplete buyer import qualifications.
• If customs holds cargo due to incorrect product declaration, trademark issues or buyer import permit problems, all storage and penalty fees belong to the buyer’s liability.

5. Cargo Tracking Service

• For express samples: We send courier tracking number to your WhatsApp/email on the same day of dispatch, you can track real-time delivery status on official courier website.
• For sea container orders: After vessel departs, we will send scanned bill of lading and container tracking number to you, with weekly logistics updates until arrival at US port.
• Our logistics team replies all tracking inquiries within 24 business hours during working days.

6. Shipping Delay & Force Majeure Statement

We are not liable for delivery delays caused by uncontrollable external factors beyond our factory control:

• Port congestion, vessel schedule cancellation or shipping line space shortage;
• US customs random inspection and cargo detention;
• Weather disasters, international trade policy adjustments, pandemic transport restrictions;
• Buyer delayed balance payment leading to postponed shipment loading.

Once delays happen, our team will actively communicate latest logistics progress and offer reasonable production/shipping adjustment solutions for buyers.

7. Cargo Damage & Loss During Transit

• All goods are packed with thick export cartons to avoid extrusion damage during sea transport.
• For loss or breakage occurring in ocean/express transit, buyers need to file compensation claims with courier or shipping company locally.
• We can assist buyers to provide factory packing photos and shipping documents for claim application, but we do not compensate transit damage fees after goods leave our warehouse.

8. Policy Update Notice

We reserve the right to adjust this shipping policy according to international shipping rule changes and US import policy updates. Revised terms will be posted on this page with updated date. Your continuous ordering cooperation after modification means you agree to the new shipping rules.